I can’t install CYPE programs on my computer. When I try, the operating system emits a message indicating the application can’t start. What can I do?

If, when trying to install any CYPE programs on computer, your operating system emits an error message indicating the application was unable to start correctly, follow the steps shown below:

  • Go to the following Microsoft webpage:
    https://www.microsoft.com/en-US/download/details.aspx?id=26347
  • On the Microsoft page, select the corresponding language and click on “Download”
  • Download one of the following files:

    • vcredist_x64.EXE
      If you have downloaded the 64-bit CYPE program version
    • vcredist_x86.EXE
      If you have downloaded the 32-bit CYPE program version
  • Execute the downloaded file
  • Restart your computer
  • Install the CYPE programs

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